Service design is the activity of planning and arranging people, infrastructure, communication, and material components of a service to improve its quality, and the interaction between the service provider and its users.
In this talk, Rajesh will share his experiences of working on the service design principles, and a few tools. He will use a case study as a reference to discuss how service design is baked in a digital strategy and its operations. In this talk, we shall see:
The stage is set to discuss the design practices, the content models, the design systems, the product management principles, the leadership and system thinking, and the why and how we work. Rajesh uses an interesting civic design case study when they talk about service design.
Outcome is about the standards, about our individual and collective intelligence in our work. Get your tickets today and we shall see you in Chandigarh, on February 10-11.
Immanent Solutions—Our partners for the Outcome 2023.
Immanent Solutions is a power hub of Blockchain Solution Architects who aim to create robust solutions that give wings to your business ideas. See their website for more details.
Your chance to partner with us.